Our Repair Process Includes:

• Scheduling a 30-minute Damage Review appointment to inspect the damage and review or provide estimate(s). You will not leave your vehicle with us at this point but we will start making your rental car reservations.
• Collecting a deposit for parts and ordering parts, which can be paid for with a credit card, cash, money order, cashier's check or insurance check. Insurance checks need to be properly endorsed by all parties with liens.
• Confirming parts arrival is on schedule with suppliers several days before drop-off date.
• Taking photos to document vehicle's condition at drop-off and recording vehicle's mileage on your drop-off date. You have the option to waive the old damage walk-around.
• Managing any insurance company issues if there are repairs needed that their estimators could not have foreseen without disassembling your vehicle.
• Returning your vehicle to you vacuumed, washed and ready to roll!

What Do You Need To Do:

• Please remove all items and debris; especially in your trunk area to eliminate time spent cleaning or moving and storing your items in order to gain access to your vehicle's paint codes.
• Avoid using Armor All type products, which slows down our painting preparation.
• Please fill your fuel tank, which is necessary for proper realignment to be done.
• Please disable all automotive and audio alarm systems or provide us with the appropriate codes to bypass them during your repair process. You may wish to write down your radio station settings as they may be erased if the battery is disconnected during repairs. We will probably need more than a valet key to complete most repairs.
• Please bring your estimate information, which should include the name of insurance carrier responsible, your policy number, claim rep 's name and phone number and your claim number.
• Please remove all valuable belongings, we are not responsible for loss or damage to vehicle or article left in it.